Order process
How to Order from SimbaGoods
Choose the order process that matches your market. Europe and Americas customers can ask for door to door service, while Middle East, Africa, and Asia customers can follow the China warehouse delivery process.
Market options
Choose Your Market Process
Shipping support depends on destination market, product type, and order details. Our team will confirm the suitable option before payment.
For Europe & Americas
Door to Door Service Process
Suitable for customers who want SimbaGoods to help arrange delivery to the destination address where service is available.
- Choose productsSelect the products, quantity, and destination country.
- Request door to door quoteSend your destination address, product list, quantity, and any delivery requirements.
- Confirm product and shipping costOur team confirms product cost, packing, estimated shipping cost, and service availability.
- Arrange paymentPay after product details, shipping details, and total cost are confirmed.
- Inspection and dispatchGoods are prepared, checked, packed, and handed over for international delivery.
- Receive goodsTrack the shipment and receive goods at the confirmed destination address.
For Middle East, Africa & Asia
China Warehouse Delivery Process
Suitable for customers who use their own shipping agent or need goods delivered to an agent warehouse in China.
- Choose productsBrowse product categories and choose the items you want to buy.
- Contact us on WhatsAppSend the product name, photo, quantity, country, and any special requirements.
- Confirm quantity and shipping markOur team confirms carton packing, MOQ, random mix details, and your shipping mark.
- Arrange paymentAfter the details are confirmed, arrange payment according to the agreed order.
- Receive order receiptWe provide an order confirmation receipt so you can track your purchase details.
- Deliver to warehouseYour goods are prepared and delivered to your shipping agent warehouse in China.
Ready to order?